Terms and Conditions

Before you continue, please note the following:

We will review your order and send a confirmation with billing within the next business day. Payment must be made within 3 days. For payments made after the deadline, we cannot assure the availability of the fabrics chosen.

Upon receipt of payment, order is processed on the next working day. No changes will be entertained after payment has been made, so please review your order confirmation carefully.
We have a production lead time of 15 to 20 business days.
For rush orders or request made before the due date, we require a minimum of 3k worth of orders with an additional 15% rush fee. No rush orders during the BER months. All rush orders are subject for approval.
Strictly no return, no exchange, once the items are confirmed.

Shipping and Pick up
Once items are packaged and received by the courier, the order is considered as complete and fulfilled. You may request for your tracking details through orders@ashandmuff.com or +639567912579.
Metro Manila – next day shipping(there is no delivery on Sundays and Holidays)
Provincial – 2 to 3 days(there is no delivery on Sundays and Holidays)
Ash and Muff will not be liable for any delays and loss, after shipment has been made.